Shipping policy

SHIPPING

Orders at ZERO are processed as quickly as possible, though shipping times may vary depending on the brand. All relevant details can be found in the product details tab. We’ll do our best to assist you with any changes or cancellations before your order is shipped. Please reach out to us as soon as possible at hello@shopzero.co. Be sure to include “order update” in the subject line along with your order information and the action you need.

Once your order has shipped, we are not responsible for lost or stolen packages, so please double-check that your shipping address is correct and secure.

For international orders, the customer is responsible for any additional costs. These charges will reflect the cost of the product purchased.