PRIVACY POLICY

Last Modified: 03/28/2025

INTRODUCTION
ZERO respects your privacy. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit shopzero.co, including any content, services, functionality, mobile applications, downloadable materials, and courses (the “Services”).

By using our site, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use our site.

CHILDREN UNDER THE AGE OF 16
Our website is not intended for children under 16. We do not knowingly collect information from anyone under 16. If you believe we have received information from a child under 16, please contact us at hello@shopzero.co and we will delete it.

WHEN WE COLLECT INFORMATION
We collect data when you:

• Visit or browse our website

• Make a purchase

• Fill out forms

• Sign up for our newsletter

• Participate in a survey

• Interact with cookies or tracking technologies

TYPES OF INFORMATION WE COLLECT

Voluntary Information:
You may provide personal information including:

• Name, email, mailing address, phone number

• Payment information

• Age, sex, marital status, race, nationality

• Any other data you voluntarily share

Automatic Data Collection:
We collect certain information automatically through cookies and similar technologies, including:

• IP address, browser type, device information

• Traffic data, usage behavior, and site interaction

This information helps us improve your experience and our services.

HOW WE COLLECT & STORE YOUR DATA
Your data is stored through Shopify’s secure platform. We use:

• Functionality cookies to remember preferences like location and language

• Advertising cookies to understand visits and improve marketing

• Flash cookies and web beacons for analytics

You can disable cookies in your browser, but doing so may impact site functionality.

Any information you choose to make public (e.g., comments, reviews) is shared at your own risk.

HOW WE USE YOUR INFORMATION
We process your information to:

• Provide and fulfill orders and services

• Communicate with you

• Improve website performance and customer experience

• Prevent fraud and ensure security

• Deliver marketing (if you have opted in)

• Support internal analytics

We may use automated tools for certain services. You can request human review of any automated decisions.

We do not sell your personal information.

THIRD-PARTY DISCLOSURES
Some services on our site are provided by third parties (e.g., advertising, analytics). We do not control their tracking technologies and recommend reviewing their privacy policies.

We may share your data with:

• Service providers to help fulfill orders

• Credit agencies to prevent fraud

• Legal authorities if required

We honor Do Not Track (DNT) browser settings and do not track users across websites.

We may transfer data internationally, but your information remains governed by this Privacy Policy.

DATA SECURITY
Your data is protected with security measures including:

• Encrypted payment processing

• Secure Shopify servers and firewalls

• Routine malware scanning

However, no method of online transmission is 100% secure.

YOUR CALIFORNIA PRIVACY RIGHTS (CCPA)
California residents have the right to:

• Know what personal information we collect

• Request access, correction, or deletion of their data

• Opt out of data sharing

We do not sell personal data. To exercise your rights, contact hello@shopzero.co or visit https://oag.ca.gov/privacy/ccpa.

YOUR DATA PROTECTION RIGHTS (GDPR & OTHERS)
You have the right to:

• Be informed about data collection

• Access your personal information

• Request corrections or deletion

• Restrict processing or request data portability

• Object to data use, including marketing

• Decline automated decision-making

• Not face discrimination for exercising your rights

To exercise these rights, contact hello@shopzero.co.

MARKETING OPT-OUT
You may opt out of marketing communications at any time by emailing hello@shopzero.co.

CHANGES TO THIS POLICY
We may update this policy from time to time. The date of the latest revision is shown at the top. Material changes will be communicated by email.

Please review this page regularly to stay informed.

CONTACT US
For questions about this Privacy Policy or to access, update, or delete your personal data, contact:

Email: hello@shopzero.co